Frequently Asked Questions
1. Are your products suitable for all skin types?
Yes! Our formulas are carefully crafted with natural ingredients to suit all skin types, including sensitive skin.
2. Do your products help with dark spots and hyperpigmentation?
Absolutely. Berbello products are designed to brighten the skin, reduce dark spots, melasma, and uneven tone using natural, effective ingredients.
3. Are your products 100% natural?
Yes. We use only pure, organic, and chemical-free ingredients—just like the traditional Moroccan beauty recipes we’re inspired by.
4. How long does shipping take?
Shipping is free and typically takes up to 15 days, depending on your location.
5. Can I return a product if I’m not satisfied?
Yes. We accept returns of unused and unopened items within 14 days of delivery. Just email us at contact@berbello.com to start the process.
6. How do I use your products?
Each product comes with usage instructions. You’ll also find helpful tips and routines on our blog and social media.
7. Where are your products made?
All Berbello products are proudly made in Morocco, using traditional methods and locally sourced ingredients.
8. Is your packaging eco-friendly?
Yes! We aim to use sustainable and recyclable packaging wherever possible.